INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products do you offer?

We offer CCTV cameras, DVRs, computer peripherals, networking devices, biometric attendance systems, and more.

Do you provide installation services?

Yes, we provide CCTV, networking, and biometric device installation services in Bangalore and surrounding areas.

Is there a warranty on products?

Yes, most of our products come with a manufacturer or seller warranty. Details are provided with each item.

Do you ship across India?

Yes, we deliver across India with trusted courier partners.

What payment methods do you accept?

We accept UPI, debit/credit cards, net banking, and cash on delivery (for select locations).

What is your return policy?

We accept returns only for defective or damaged products reported within 3 days of delivery. Items must be unused and in original packaging.

How do I request a return or replacement?

Contact us via WhatsApp or email within 3 days of receiving the item. Share your order ID and clear photos or videos of the issue.

Can I return a product if I change my mind?

nfortunately, we do not accept returns for reasons like change of mind, wrong order placed, or compatibility issues. Please check product details carefully before purchasing.

Who bears the return shipping charges?

If a return is approved, the customer is responsible for the return shipping cost. We recommend using a reliable courier with tracking. Returns must be safely packed to avoid damage in transit.